We have a winning formula for success: An experienced software architect (not a salesperson) leads the team for each and every project. They will manage the project, and meet with you regularly to refine their understanding of how your business runs so we always meet and exceed your expectations. They will demonstrate the current work that is being done, and also discuss any new issues, items that have been resolved, functionality changes, and workflow changes (changes in the way you do business).
Since our developers work in our Boynton Beach, FL office and NOT overseas, they are available and regularly meet with our clients as well. It is not uncommon for one of our developers to call a client to chat about different aspects of the business in order to prevent unwanted logic errors during the development phase.